Privacy Policy for luminovaex.pro

Your privacy matters to us. This policy describes how we handle your personal information and protect your data while you use our site.

Information We Collect

We may collect limited details to improve your experience and respond to your requests securely.

• Basic contact information, such as your name, email address, and phone number if submitted via forms.
• General technical data like browser type, device details, and site usage statistics for analytics.
• Messages or queries you send to us directly through the website contact form.
• Cookies and tracking technologies to help us personalise your browsing experience responsibly.

How We Use Your Data

Your information is used solely to improve your interaction and ensure site functionality, in line with Malaysian privacy guidelines.

• To answer questions, process feedback, and communicate with you as needed.
• To improve our content and adapt the site to your preferences.
• For site analytics and troubleshooting technical issues.
• To comply with relevant legal, regulatory, or safety obligations.

Legal Basis for Processing

We manage your data transparently, always respecting your consent and privacy rights.

Data collection is based on your consent, site functionality needs, and compliance with Malaysian law. You may withdraw consent at any time by contacting us.

Sharing Information

We never sell your data and only share when necessary for site services or compliance.

• With reputable service providers (like analytics partners) when required for technical reasons.
• To respond to lawful requests by authorities, if mandated by Malaysian law.
• If the site is transferred or restructured, following applicable data protection rules.

Data Security

We take strong safeguards to secure your private information against misuse, unauthorised access, or disclosure. Data is encrypted and only accessible to necessary personnel. While we use reasonable measures, please note no system can be entirely invulnerable to risks.

Your Rights

You have the right to review, update, or request deletion of your personal data.

• Request to access or correct your information anytime.
• Withhold or withdraw consent for specific data uses.
• Request data deletion within legal and technical limits.
• Contact us if you believe your privacy has been compromised.

Cookies Policy

We use cookies for site analytics and user improvement. For details, see our full cookie policy below.

View Cookie Policy View Cookie Policy

Contact Us

Questions or feedback? We’re happy to help with privacy and data topics at any time.

Policy Changes

This policy may be revised as needed. We’ll post any significant changes here without prior notice.